Shipping & Return Policy

Thank you for shopping at Alkaramat™

If you are not 100% satisfied with your purchase, we're here to help.

CUSTOMER SUPPORT
Customer Support is available 24/7 at alkaramatshop@gmail.com.

We do respond to support emails within 24-48 Hours on Business Days.

RETURN POLICY
30 DAYS MONEY-BACK GUARANTEE

Our products can be returned within 30 days After The Delivery of the product. When a customer chose an item that is the wrong Colour, we offer a credited exchange for the perfect colour that will make your Fur Family happy.


To be eligible for a return, please make sure that :

The product had been Delivered within the last 30 Days.
The product is in the Original Condition.
The product wasn't On Sale when purchased. (Paid Full Price)

Products that do not meet these criteria will not be considered for return.

** By placing an order, you are responsible for the shipping cost of the returned item(s). **

DAMAGED ITEMS
Accidents happen, and if you receive a damaged product, please notify us immediately.

INSURED SHIPMENTS
If a package isn't delivered after the Maximum Delivery Date, We will send a Replacement for Free + Gift!

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